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August 31, 2016 ·
More than one large government organisation is looking to transition themselves from a narrow...
October 8, 2016 ·
This article goes into some of the detail as to how to go about the prelim work that needs to be...
October 15, 2016 ·
This post is to do with putting together the Service Management Design & Strategy. It follows...
October 28, 2016 ·
FOR THE BUSINESS CASE, THE FINANCIALS AND THE COMMERCIALS TO BE SOUND AND ROBUST - YOU SHOULD...
November 4, 2016 ·
No matter which assignment I have been engaged at in the Wellington market; without exception it...
November 18, 2016 ·
As many government departments go own the path of digital transformation, they are also...
February 8, 2017 ·
Before diving into resourcing and the people aspect of the new Service Management Model - you...
March 14, 2017 ·
Once you have: set up your project performed discovery & due diligence designed the Service...
October 16, 2017 ·
A Fool with a Tool is still a Fool - old IT Service Management saying For a brand new project,...