• Services

    Sun:IT focuses on three core areas where organisations need practical, experienced help: ERP modernisation, programme and project delivery, and IT service management.

    ERP Modernisation & Rappit

    Many organisations are still running ERP and custom business systems that were built for a different era – expensive to maintain, slow to change, and not ready for AI or cloud‑native innovation. Sun:IT helps you move from brittle legacy platforms to modern, flexible and AI‑ready architectures, including the use of low‑code platforms such as Rappit where they fit.

    • Assess current ERP and core systems, integration landscape and pain points
    • Identify modernisation options: re‑platform, extend, wrap with APIs, or selectively rebuild
    • Use Rappit’s low‑code and AI‑enabled tooling to rebuild or extend legacy functionality
    • Learn more about ERP moderisation and Rappit

    Programme & Project Delivery

    Complex programmes and projects often fail not because of technology, but because of unclear scope, weak governance and misaligned stakeholders. Sun:IT helps you stand up, steer or recover critical initiatives with pragmatic, outcome‑focused delivery.

    • Set up or review programme and project governance
    • Clarify scope, outcomes, risks and dependencies
    • Strengthen vendor and partner management
    • Recover troubled projects and get them back on track
    • Provide hands‑on leadership or advisory support as needed

    IT Service Management & Operating Models

    Good IT service management is about more than process diagrams and tools. It is about designing services and operating models that people can actually run, aligned with ITIL and ISO 20000 but tailored to your context.

    • Service architecture and catalogue design
    • Service strategy and design aligned to business goals
    • Service transition and operations planning
    • Continual service improvement based on ITIL and ISO 20000
    • Practical process design that fits your people, not just the textbook

    To understand the framework and methodology behind our services, explore our Service Life Cycle approach.

    ERP Modernisation & Rappit

    Many organisations are still running ERP and custom business systems that were built for a different era – expensive to maintain, slow to change, and not ready for AI or cloud‑native innovation. Sun:IT helps you move from brittle legacy platforms to modern, flexible and AI‑ready architectures, including the use of low‑code platforms such as Rappit where they fit.

    • Assess current ERP and core systems, integration landscape and pain points
    • Identify modernisation options: re‑platform, extend, wrap with APIs, or selectively rebuild
    • Use Rappit’s low‑code and AI‑enabled tooling to rebuild or extend legacy functionality
    • Learn more about ERP moderisation and Rappit

    Programme & Project Delivery

    Complex programmes and projects often fail not because of technology, but because of unclear scope, weak governance and misaligned stakeholders. Sun:IT helps you stand up, steer or recover critical initiatives with pragmatic, outcome‑focused delivery.

    • Set up or review programme and project governance
    • Clarify scope, outcomes, risks and dependencies
    • Strengthen vendor and partner management
    • Recover troubled projects and get them back on track
    • Provide hands‑on leadership or advisory support as needed

    IT Service Management & Operating Models

    Good IT service management is about more than process diagrams and tools. It is about designing services and operating models that people can actually run, aligned with ITIL and ISO 20000 but tailored to your context.

    • Service architecture and catalogue design
    • Service strategy and design aligned to business goals
    • Service transition and operations planning
    • Continual service improvement based on ITIL and ISO 20000
    • Practical process design that fits your people, not just the textbook

    Not sure where to start?

    Whether you are wrestling with ageing ERP, a complex programme or an IT operating model that no longer fits, a short conversation usually clarifies the next step.